This Privacy Policy explains how spintime collects, uses, stores, and protects the personal information of players based in the Philippines. We are committed to handling your data responsibly and transparently, in line with applicable Philippine data protection laws. Please read this page carefully so you understand your rights and how we look after your information.
When you register for an account on spintime, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is necessary to create and manage your account, verify your identity, and process deposits and withdrawals in Philippine pesos. We also collect information about how you use the platform, such as your login history, game activity, session duration, and device type, in order to improve the service and detect any unusual account behaviour. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely needed to operate the platform safely and in compliance with applicable Philippine regulations.
We may also collect technical data automatically when you access the platform, including your IP address, browser type, operating system, and referring URL. This technical data helps us maintain platform security, diagnose technical issues, and understand how players in the Philippines are accessing the service across different devices. We do not use this technical data to build individual advertising profiles or sell it to third parties. Cookies and similar technologies may be used to keep you logged in, remember your preferences, and measure platform performance — you can manage cookie settings through your browser at any time. Our use of cookies is limited to what is necessary for the platform to function correctly and to provide you with a consistent experience.
The personal information you provide to spintime is used primarily to operate your account, process transactions, and deliver the platform services you have signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your identity and payment information is used to carry out the verification checks required under Philippine regulations, including confirming that you meet the minimum age requirement of 21 years old. We may also use aggregated, anonymised data about platform usage to improve our features, fix technical issues, and plan future developments — this data cannot be used to identify you individually.
spintime does not sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for them to perform their specific function and under strict confidentiality obligations. If we are required by law, court order, or a regulatory authority in the Philippines to disclose your information, we will comply with that requirement and, where legally permitted, notify you of the disclosure. We will never use your personal data for purposes that are incompatible with the reasons it was originally collected without first obtaining your consent.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to know what personal information we hold about you, to access a copy of that information, and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to any legal or regulatory obligations that require us to retain it. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of your data rights, you can contact our support team using the email address listed in the footer of this page. We will respond to all verified data requests within a reasonable timeframe and in accordance with our obligations under Philippine law. Please note that we may need to verify your identity before processing a data access or deletion request, to ensure that we are responding to the correct account holder. If you wish to update your registered details directly, you can do so through your account settings without needing to contact support. We are committed to making it straightforward for Philippine players to manage their personal information and exercise their rights without unnecessary barriers.
spintime uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with established security standards for the financial services industry. Access to personal data within our organisation is restricted to staff and service providers who genuinely need it to perform their role, and all such personnel are bound by confidentiality obligations. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats, and we take prompt action to address any vulnerabilities that are identified.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe. You should use a strong, unique password for your spintime account, never share your login credentials with anyone, and log out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take appropriate action. We will notify you promptly if we become aware of a data breach that is likely to affect your personal information, in accordance with our obligations under Philippine law.
If you have any questions about how spintime handles your personal data, our FAQ page covers the most common queries from Philippine players. You can also reach our support team directly via the email in the footer.