At spintime, we believe that gaming should always be an enjoyable and controlled experience. This page outlines the tools, guidelines, and support resources available to all players in the Philippines so you can stay in charge of your play at all times.
spintime is committed to providing a safe, fair, and enjoyable entertainment environment for all players in the Philippines. We recognise that while the vast majority of our members play for fun and within their means, a small number of people may develop habits that are no longer healthy or sustainable. That is why we have built a range of practical tools directly into the platform so that every player can manage their activity with confidence and clarity. Our responsible gaming framework is not just a policy document — it is a set of real, accessible features that you can activate at any time from your account settings. We take our duty of care seriously, and we continuously review our practices to make sure they meet the needs of Filipino players.
Gaming on spintime is intended for adults aged 21 and above, in line with Philippine regulations. We use age verification checks during registration to ensure that minors cannot access the platform, and we encourage all players to keep their login credentials private to prevent unauthorised use of their accounts. If you ever feel that your gaming is becoming less enjoyable or is starting to affect other areas of your life, we strongly encourage you to use the tools described on this page or to reach out to our support team directly. There is no shame in asking for help — our team is here to assist you without judgement, and your wellbeing always comes first.
21+ required. Verified at registration.
Set daily, weekly, or monthly caps in PHP.
Control how long you play per session.
Take a short break from the platform.
Suspend your account for an extended period.
Reach our team any day of the week.
Problem gambling can develop gradually, and it is not always easy to notice when recreational play has shifted into something more concerning. Being aware of the early warning signs is one of the most important steps you can take to protect yourself and the people around you. If you find yourself spending more time or money on gaming than you originally planned, or if you feel anxious or irritable when you are not playing, these may be signs that your relationship with gaming needs attention. spintime encourages all players to check in with themselves regularly and to be honest about how gaming fits into their daily life in the Philippines.
The following are common indicators that gaming may be becoming a problem. If several of these apply to you, we strongly encourage you to use our self-exclusion or cooling-off tools, or to speak with a professional support service. Remember that seeking help early is always better than waiting, and that our support team can point you toward appropriate resources available in the Philippines.
spintime provides a set of practical account management tools that put you in control of your gaming activity at all times. These tools are available directly through your account settings and can be activated without needing to contact support, so you can make changes quickly whenever you feel it is necessary. Setting a deposit limit is one of the simplest and most effective ways to keep your spending within a budget you are comfortable with — you can choose a daily, weekly, or monthly cap in Philippine pesos, and the platform will automatically prevent you from depositing beyond that amount during the selected period. Limits can be reduced at any time, but increases take effect only after a short cooling-off period to prevent impulsive decisions.
If you need a longer break from the platform, our self-exclusion feature allows you to suspend your account for a defined period ranging from a few weeks to several months. During a self-exclusion period, you will not be able to log in or access any gaming features, and you will not receive any promotional communications from spintime. If you feel that you need a permanent exclusion, please contact our support team directly and we will process this for you as a priority. We are committed to making these tools easy to find and straightforward to use, because we believe that responsible gaming starts with giving players genuine control over their own experience.
Set a maximum deposit amount per day, week, or month in PHP. Reductions apply immediately; increases require a waiting period.
Receive a notification or automatic logout when you reach your chosen session duration, helping you keep track of time spent playing.
Take a short break of 24 hours, 7 days, or 30 days. Your account is temporarily restricted so you can step back and reassess.
Suspend your account for an extended period. Contact support for permanent exclusion. All marketing communications are stopped immediately.
If you have questions about our responsible gaming tools or need support, our FAQ covers the most common topics. You can also reach our team directly via the email address in the footer below.